Customer Service

La Rocque Better Roofs, Inc. believes that a dedicated customer service staff is an essential tool and is crucial to the success of our company.

With a full time staff of representatives, we make sure all of your warranty service needs are met with the utmost professionalism.


Material & Project knowledge

Our field service representatives are trained to complete the necessary repairs and work required.


Appropriate Dress

Each representative is well groomed with professional attire that identifies them as a representative of La Rocque Better Roofs, Inc.


Equipment/Project Performance

All employees have the proper tools, equipment, and materials readily available to accomplish the task at hand insuring the work can be completed in a timely manner and the work site is left clean and orderly.

We report the status of repairs completed and document all work with digital photos.




Warranty Service

As an existing or previous client, we know you expect our immediate attention and because you have put your trust in us, you are placed at the top of our priority service list and your warranty issues will be attended to under the guidelines of your original contract.

Our promise to you is that we stand by our work and in the event warranty service is required, any necessary repairs will be provided at no charge to you.

What sets a company apart from their competition is the quality of service they provide.

Since 1981 we have serviced many of the same customers as well as their families and friends and the trust they have put in La Rocque Better Roofs, Inc. is a true testimony of the quality of service we provide.